Yamaha Remote Jobs | Tracer Specialist Work from Home Apply Now 2022

By | April 13, 2022

Job Responsibilities : Skip Tracer Specialist

Salary : $16 per hour

Company : Yamaha

Location : Remote US

Educational requirements : Associate Degree

Responsibilities

  • Investigate, research, locate and find new customer/collateral leads, using advance skip tracing techniques. Maintain and document information.
  • Review and assign accounts for repossession. Obtain updates, approve fees from repossession vendors and act in a timely manner upon them to maximize recovery efforts.
  • Handle inbound and outbound calls for past due and charged-off accounts. Collect and negotiate payment arrangements to cure delinquency.
  • Assess the market value of the collateral, recommend recovery of the collateral (if applicable), assist with voluntary surrenders and settlements.
  • Assist with right to cure notices, notice of default and other customer correspondence.
  • Process referral forms for attorneys and vendors.
  • Understand and adhere to company policies and procedures. Comply with all state, federal laws and regulations with regards to appropriate contact/conversations with customers.
  • Build solid professional relationships with the repossession forwarders and other internal departments.
  • Provide assistance to other Specialists, Administrators and execute multiple tasks given by Management.
  • Other duties as assigned.

Knowledge and Experience Requirements:

  • Associates degree or equivalent combination of education/experience
  • Strong knowledge of FDCPA, FCRA and multi-State repossession laws
  • Strong skip-tracing techniques, negotiation and persuasion skills
  • Ability to prioritize, multi-task, meet deadlines with accuracy, act quickly in decision making by using good judgement and adapt quickly to changes in a fast-paced environment
  • Strong conflict management skills. Ability to handle difficult conversations, have patience and ability to manage stress
  • Strong problem-solving skills
  • Strong written and verbal communication skills. Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)

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