Job Responsibilities : Remote Customer Retention Professional
Salary : $15.00 – $17.50 an hour
Company : First PREMIER Bank and PREMIER Bankcard
Location : Remote US
- Customer communications via inbound calls with an emphasis on high quality service
- Take and process payment information
- Answer billing inquiries and other common questions
- PREMIER to provide the PC
- Headset will be provided by PREMIER
- PREMIER to provide telephone and Vonage box
- High speed Intern access DSL connections or cable model is required (this cannot be a wireless connection)
- Having a smart cell phone is necessary for accessing a security token application
- Software functionality to be provided via PREMIER Bankcard
- Use of a cellular phone or cordless land line phone is prohibited while in PREMIER workspace
- Full medical benefits for 20+ hours/week withFREE dental and vision coverage.
- Generous time off plans including PTO Sick Pay and Bonus Days.
- 401(k) – dollar-for-dollar match up to 5%of total compensation 100% associate-owned
- Employee Wellness Program
- Special discounts and offers for events at the Denny Sanford PREMIER Center.
- Paid Community Volunteer Hours – PREMIER averages 30000 hours of volunteer hours per year!
- Fun Employee Parties!