Work from Home Oakville Ontario

By | July 5, 2022

Job Responsibilities : Supervisor, Voice & Data Networks

Salary : $72000 Per Year

Company : The Regional Municipality of Halton

Location : Hybrid remote CA

Halton Region serves more than 595000 residents throughout Burlington Halton Hills Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work.

Over the next 4 years the Region’s goal is to become a Digital First organization that is committed to delivering high-quality services in the digital age. Our Digital Mission is to offer 125 of our most used customer-facing services and the top 50 internal processes and staff experiences as complete digital services by 2025.

Through collaboration innovation digital and information decision-making models accountability and partnerships Halton Region aims to Build a Strong Digital Culture. The Region aims to invest in education and training celebrate and showcase successes and build a community of practice that will share knowledge and tap into individual skills.

There is no better time to join Halton Region as we transform our conventions and practices to better serve our community and employees.

As an employee you will be part of a progressive service-focused and award-winning employer with a diverse and inclusive work environment. At Halton you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions.

As an employer of choice Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. Where the work permits employees will have the choice to work where they can have the greatest impact on achieving our goals. Please note that this position is eligible for our Hybrid Work Program/Work from Home Arrangement.

Posting ID: 837

Department: Digital & Information Services

Division: Information Technology

Job Type: Permanent

Hours of Work: 35 hours per week

Work Location: Halton Regional Centre – 1151 Bronte Road Oakville (Hybrid)

Employee Group: MMSG

Posting Date: June 22 2022

Application Deadline: July 17 2022

Job Summary

Reporting to the Manager of Technology and IT Operations this position will be responsible for the leadership operation and delivery of voice and data network services. The position will over see day to day operations related to the department provide leadership and act as a key escalation point/stakeholder during projects upgrades maintenance windows and deployments.

Duties & Responsibilities

Manage and mentor Network Infrastructure team members.

Provides leadership during major network incidents and ensures that service is restored as quickly as possible escalating when required and ensuring all stakeholders are kept up to date on network status.

Maintains budget planning and control for voice and data infrastructure.

Create and maintain documentation as it relates to infrastructure configuration network mapping processes and service records.

Provides telephony hardware and software support by responding analyzing researching and resolving technical issues via telephone remote access or onsite ensuring service levels are met.

Development of RFP’s RFQ’s and leads the evaluation selection and award process.

Leads with the installation configuration and testing of new VoIP devices and performs upgrades as required.

Maintains security compliance of the Region’s voice and data networks through regular maintenance audits and reviews.

Monitors network and server performance and identifies when corrective action is required.

Oversee the creation management inventories and monitors enterprise devices and accounts.

Maintains comprehensive system documentation.

Performs other duties as assigned.

Skills & Qualifications

Essential:

Diploma/Degree in Computer Science from a recognized Community College/ University

Minimum of five (5) years of experience managing Enterprise Networks

Experience with design and implementation of Cisco and Nortel/Avaya routing and switching technologies as well as Cisco or Avaya certification

Technical experience with multi-site VoIP environment and Cellular technologies including Wi-Fi LTE DECT 802.1x protocols and TCP/IP

Experience with telecom/data circuits: T1’s Ethernet MPLS PRIs SIP Trunks

Strong interpersonal skills

Ability to work with stakeholders and in a team environment

Excellent oral and written communication skills

Strong presentation skills

Preferred:

Experience with E911 in a PSAP environment

Experience with Microsoft products including Windows 10 Server 2016/2019 Active Directory DHCP DNS and SCCM

Experience in Netmotion CITRIX Fortinet VPN including IPSEC tunneling MDM authentication and encryption methods

Experience or knowledge of Avaya CS1000 High Availability and remote SMG and Branch systems

Knowledge and/or experience with wireless technologies including Cellular data modems WiFi 802.11 point to point and point to multi-point

Successful leadership of a networking team with the ability to manage complex information systems and technical personnel

Working/ Employment Conditions

Working Conditions

The successful candidate will be required to participate in a rotational standby schedule to provide technical support on a 24/7 basis and may be required to work after hours and weekends during maintenance windows.

Employment Conditions

In support of the Region’s commitment to a healthy and safe workplace and community the Region has a vaccination requirement for all employees. The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and able to provide proof of vaccination. The candidate will be asked to provide the Region with proof of full vaccination prior to their employment start date. The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If the candidate is unable to vaccinate for a reason protected by the Code a request for accommodation can be requested and written proof satisfactory to the Region will be required.

Important information about your application:

If you require accommodation please notify us and we will work with you to meet your needs.

We encourage applications from all qualified individuals; however only those under consideration will be contacted.

Applications will be accepted up to midnight of the application deadline.

If you experience any issues with submitting your application please contact HR Access at
905-825-6000 extension 7700.

Applications that are not submitted online will not be considered.

Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.

If selected for an interview you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

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