Work from Home Non Phone Jobs for Customer Service Agent Online Applied 2022

By | April 13, 2022

Job Responsibilities : Customer Service Agent

Salary : $18 an hour

Company : Elephant Insurance

Location : Remote

Educational requirements : High School

Responsibilities:

  • Inbound telephone calls assisting customers with a variety of customer service issues including policy amendments cancellations renewals and billing inquires.
  • Maintains solid customer relationships by handling their questions and concerns with speed and professionalism.
  • Works closely with customer accounting to resolve billing and account questions.
  • Researches new issues and documents steps for customer service procedures.
  • Performs data entry and uses insurance customer service software programs.
  • Excellent communication abilities are essential.
  • Call Customers about changes to their policies.
  • Handles billing and collection calls.

Qualifications:

  • High school diploma or equivalent is required
  • College degree or equivalent experience preferred
  • Professional customer service focused attitude
  • Experience with Microsoft Office is preferred specifically Word Excel and Outlook.
  • Attention to detail and strong organizational skills required
  • Advanced problem-solving skills
  • Analytical and basic mathematical abilities is a plus
  • Able to obtain a Personal Insurance License through the Elephant training program

Click Here : Apply Now