Job Responsibilities : hardware technical support analyst
Salary : $16–$20 an hour
Company : Akhny Solutions Inc.
Location : Remote CA
- or equivalent experience
Credentials (certificates licences memberships courses etc.)
- A+ Certification
Work Setting
- Startup company
Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Set up equipment for employee use performing or ensuring proper installation of cables operating systems or appropriate software
Security and Safety
- Criminal record check
- Basic security clearance
Own Tools/Equipment
- Cellular phone
Transportation/Travel Information
- Own transportation
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks
- Attention to detail
- Combination of sitting standing walking
Computer and Technology Knowledge
- Word processing software
- Spreadsheet
- MS Windows
- Device drivers
- MS Office
- Desktop applications
Personal Suitability
- Initiative
- Effective interpersonal skills
- Accurate
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Judgement
- Organized
Workplace information
- Remote work available
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