Job Responsibilities: Work from Home Customer Service Associate
Salary: $12 an hour
Company: S&P Data LLC
Location: Remote US
Ready to kick-start your career? You’ve come to the right place!
Have a passion for helping others? Enjoy solving problems? Pride yourself on your customer service? You won’t need to make a high-pressure sales pitch either, no high-pressure sales involved!
What you will be doing:
As an Inbound Customer Care Representative, you will be answering customer calls, and working with customers to ensure the best experience possible!
Strive to understand customer’s situation and recognize the customer’s needs
- Maintain a high level of competition and product knowledge
- Provide quality service that will exceed customer expectations
- Maintain a high level of confidentiality
- Accurately document customer interactions within the appropriate systems
- Apply techniques offered in training and ongoing coaching for continuous improvement towards performance targets.
What you bring:
- Excellent listening, verbal, and written communication skills
- Flexibility to work varying shifts or additional hours as required by business needs
- Solid computer skills and an aptitude for learning new software
- Work week of 40-44 hours
- Shift timings are between 5 AM and 11:30 PM Monday to Sunday.
- Must have a PC/LAPTOP, HIGH-SPEED INTERNET WITH MODEM AND ETHERNET CONNECTION, AND A QUIET PLACE TO WORK!
- Flexibility to work at both home and physical location.
- Our Associates make $12.00/hour PLUS uncapped bonuses and incentives. Average over $14.00/hour after bonus!
What we offer:
- Fun office culture. Employee engagement activities, Employee recognition and achievement milestones
- There is plenty of room for GROWTH
- We provide you with fully PAID training
- S&P Data is an Equal Opportunity Employer