Job Responsibilities : Administrative Support IV – Virtual Medical Administration
Salary : 18 per hour
Company : Alberta Health Services
Location : Remote CA
We have 8 positions to fill with this posting. If you enjoy working in a fast paced team environment providing clerical services and support to a diverse team of professionals within a contact centre this position may be of interest to you. Reporting to the Clinical Manager of the CEIR Team the incumbent will be responsible for the administrative duties related to Virtual MD teams. Key duties include managing clinical intake via virtual waiting rooms general support of medical staff compiling information and reporting confidential findings to stakeholders as well as recording and tracking of data related to patient care. Additional responsibilities will include: faxing data entry and general support services such as scheduling and appointment booking. Your solid knowledge of Alberta Health Services systems computer systems and computer applications will enable you to meet tight timelines. Your strong organizational skills and ability to problem solve will allow you to handle multiple tasks effectively and efficiently.
As an Administrative Support IV you will require advanced administrative or specialized skills and knowledge to support complex procedures practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: COVID-19 Health Link
- Primary Location: Southport
- Multi-Site: Not Applicable
- FTE: 0.70
- Posting End Date: 06-JUL-2022
- Temporary Employee Class: Temp P/T Benefits
- Date Available: 06-SEP-2022
- Temporary End Date: 31-MAR-2023
- Hours per Shift: 7.75
- Length of Shift in weeks: 12
- Shifts per cycle: 42
- Shift Pattern: Days Evenings Weekends
- Days Off: As Per Rotation
- Minimum Salary: $25.24
- Maximum Salary: $30.68
- Vehicle Requirement: Not Applicable
Completion of post-secondary education (e.g. course(s) in business administration medical office assistant) or other related fields.
Additional Required Qualifications:
At least 2 – 3 years working in an office setting with progressively responsible experience delivering support to managers. Advanced knowledge of Microsoft Office is required and must demonstrate the ability to manipulate large Excel files containing formulas and formatting. The successful candidate must have a minimum typing speed 45 WPM Fast and accurate data entry skills with attention to detail required. Additionally will have a strong knowledge of office policies and procedures as well as an intermediate level knowledge of computer systems and applications. The successful incumbent will: Possess strong interpersonal & decision-making skills and communication skills. Excellent written and verbal communication skills with internal and external stakeholders and medical professionals. Ability to recognize potential errors and provide solutions troubleshooting skills required.
Call centre experience and/or virtual health is an asset. Demonstrated ability to work in a team setting. Ability to work independently with confidence efficiency and accuracy under pressure. Well-developed organizational skills. Ability to deal with varied and diverse issues/groups/individuals. Knowledge of computer applications such as Echo Access specific to the management of tasks MS teams advanced Zoom creating third party meetings. Experience working with SharePoint and Tableau.