Work from Home Jobs for Customer Support Online Apply 2022

• Providing an efficient and high quality experience for our customers.
• Utilizing resources and leading edge technology tools to assist customers with questions as well as to stay up-to-date on program information.
• Meeting and exceeding performance standards set forth by Group O and our clients.
• Partnering with your Supervisor to identify and initiate areas of opportunity for professional development and personal growth.
• Taking ownership of a customer’s issue as your own and creating positive solutions that benefit both the customer and our clients.
• Documenting complete and accurate information for each customer call.

Qualifications:

• Customer-focused energetic attitude; desire to provide exceptional customer service each and every time.
• Willingness to and accountable for resolving customer concerns.
• Ability to uphold a professional demeanor in difficult situations.
• Ability to adapt and excel in a fast-paced ever-changing challenging environment.
• Proven longevity in past employment.
• Committed to excellent attendance.
• Adherence to a set schedule with the flexibility to work extra hours or a modified work schedule to meet business needs.
• Intermediate computer and keyboarding skills; ability to navigate multiple screens and enter data while assisting the customer.