Job Responsibilities : Airbnb Customer Care Representative
Salary : $15 an hour
Company : Sutherland
Location : Remote US
Educational requirements : High School
As a Customer Service Representative, you’ll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.
- Excellent verbal and written communication skills and are a strong multitasker
- Driven by solving problems and meeting goals
- Familiar with Microsoft Office tools
- Experience in customer service and sales
- High school diploma or equivalent
- A quiet and distraction-free secure place to work.
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
- In-house network and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
- Wireless and/or satellite Internet Service Providers are not compatible with our systems.
- A Smartphone (iOS or Android) 4 years old or newer in which you will be able and willing to download our app that will be leveraged for company communications.