Work from Home Customer Service Jobs | Call Jobs 2022 Urgent Hiring

By | April 13, 2022

Job Responsibilities : Customer Service Supervisor – Work from home – Express Scripts

Salary : $45,100 – $75,100 a year

Company : Cigna

Location : Remote

Educational requirements : High School


Manage a team of representatives to promote a positive working team environment and ensure best practices are shared

Assist management with development of programs and process improvements to ensure service metrics are met

Develop coach and provide feedback to employees concerning quality reliability accountability and productivity

Participate in hiring training and supporting new team members


High school or equivalent required; Bachelor’s degree preferred

Ability to work required shift of Monday-Friday 9:00am – 6:00pm EST; Or Tuesday-Friday 9:30am – 6:30pm EST and Saturday 12:15pm – 9:15pm EST

2+ years front line supervisory experience preferred

PBM and/or Specialty medications industry preferred

Excellent communication skills; written and oral

Strong computer skills including Outlook and MCS office especially Excel

Demonstrated leadership skills including ability to effectively coach and develop team members

Advanced problem solving skills and the ability to work collaboratively within the leadership team as well as other departments to resolve complex issues with innovative solutions

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