Job Responsibilities : Remote Customer Service Representative
Salary : $16 an hour
Company : CCC
Location : Remote US
Educational requirements : High School
Responsibilities
- Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claims
- Ensure that all vehicle information is entered into the system completely and accurately
- Communicate the vehicle value from the database to the caller
- Forward calls on vehicles that require additional research to respective departments
- Process other incoming work such as faxed requests and dealer inventory updates while maintaining productivity and quality standards.
- Adhere to attendance production quality and other metric standards
Qualifications
- Strong verbal and written communication skills
- Self-motivated
- Attention to detail
- Exceptional organization skills with attention to detail
- Possess a positive attitude and desire to provide outstanding customer service
- Strong technical aptitude
- Ability to work independently
- Quiet and professional home work environment free of distractions
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