Work at Remotely Customer Service Representative | Call Center Remote Jobs 2022

By | April 13, 2022

Job Responsibilities : Customer Service Representative – Call Center – Remote

Salary : $14 per hour

Company : Spectrum Healthcare

Location : Remote US

Educational requirements : High School

Position Summary

A Call Center Representative answers and makes calls on a multi-line phone system in a positive respectful and professional manner. The candidate must be capable of operating multiple web based programs simultaneously in a fast paced environment. The applicant must maintain accurate patient/client records and be able to schedule a variety of different appointments in our EHR. Perform other duties as assigned.


  • Knowledge of answering incoming making outgoing and transferring calls as required on a multi-line system
  • Knowledge of scheduling patient appointments
  • Demonstrate the ability to prioritize multi-task and operate multiple web based systems simultaneously
  • Ability to access and comprehend information to determine eligibility and/or insurance coverage
  • Perform data entry with a high level of accuracy
  • Create update and access confidential client data in company Electronic Health Record (EHR)
  • Ability to review emails and messages in multiple systems AND answer in a timely manner
  • Communicates in an effective positive respectful and courteous manner with both customers and staff

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