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Responsibilities:

• Interact with clients assigned through inbound calls and process queue work
• Assist in performing credit deaccessioning using internal and external credit information such as credit bureaus trade experience personal guarantees financial statements and bank references
• Analyze information to judge credit worthiness
• Assist in client issue resolution and addressing credit needs
• Aid in ensuring compliance to company and credit policies auditing procedures and department goals and standards
• Aid in ensuring consistency and quality of process across the company
• Support cross-training and line-balance opportunities to assist business partners
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Qualifications:

• Experience in credit lending and working within a financial department
• Working knowledge of reading and interpreting online reports from Experian and/or Dun & Bradstreet
• Demonstrated skills in analyzing and interpreting financial documents such as tax returns annual statements balance sheets and signature validations
• Proficient computer skills with a focus on Microsoft Office applications (Word Excel and PowerPoint)
• Basic knowledge of the organization and its policies required
• Consistently demonstrates clear and concise written and verbal communication