Job Responsibilities : Customer Service Representative
Salary : $15 an hour
Company : Williams-Sonoma Inc. Customer Care Centers
Location : Remote US
Educational requirements : High School
- Address customer questions and concerns regarding product and delivery information
- Provide product information review alternative solutions if an item is out of stock and place orders for the customer.
- Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma Inc. guidelines.
- Check inventory process returns issue replacements and credits for damaged or defective merchandise
- Perform other duties as assigned
- High School diploma or GED
- 1 – 2 years previous customer service experience
- Experience in a performance-based or metric-driven environment
- Strong ability to communicate both verbally and written with capable data entry skills