Wells Fargo Remote Jobs | Claims Operations Representative Jobs Work at Home 2022

By | April 13, 2022

Job Responsibilities : Senior Fraud & Claims Operations Representative

Salary : $18 per hour


Location : Remote


  • Support team performance in identifying control failures in bank processes procedures customer or colleague decisions
  • Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area
  • Perform complex operational tasks including review verification and identification of customer transactions to detect and prevent fraud policy violations or resolve merchant disputes in order to mitigate and recover losses
  • Provide subject matter knowledge and interpretation of procedures to less experienced staff
  • Interact with fraud and claims functional area on a wide range of information as well as with external customers

Desired Qualifications:

  • Call center experience
  • Ability to execute in a fast paced high demand environment while balancing multiple priorities
  • Ability to navigate multiple computer systems applications and utilize search tools to find information
  • Basic Microsoft Office (Word Excel and Outlook) skills
  • Excellent verbal written and interpersonal communication skills
  • Knowledge and understanding of credit card dispute resolution
  • Outstanding problem solving and decision making skills
  • Strong attention to detail and accuracy skills
  • Knowledge and understanding of credit card products policies and procedures

Click Here : Apply Now