Wayfair Remote Jobs for Product Manager | Customer Care Jobs Work at Home Online Applied

• Own product development and roadmaps for Wayfair’s notifications infrastructure.
• Design services for our batch and streaming messaging platforms that reliably and quickly deliver personalized, targeted notifications in any format to customers, suppliers, and prospects.
• Partner with business stakeholders to understand their businesses and co-develop solutions to supercharge growth, improve customer satisfaction and engagement, and increase automation.
• Work with external vendors to fully leverage their capabilities, identify breakthrough opportunities, and resolve operational issues.
• Use Agile processes to collaborate with Engineering and Data Science to execute on the roadmap while harnessing the power of emerging technologies.
• Communicate and evangelize the product vision and progress throughout Wayfair from C-level stakeholders on down.
• Develop and monitor OKRs for key product initiatives and ensure alignment with stakeholder objectives.
• Work with leadership to improve product craft and processes throughout the extended Ad Technology and Customer Intelligence team.

Desired Skills / Experience

• Solid understanding of the mechanics and lifecycle of email, SMS, and push notifications.
• Builder mentality – you think in terms of customer problems and technology solutions, and have demonstrated success in creating business-focused products.
• E-commerce experience preferred but not required.
• Sufficient technical literacy to both understand the underpinnings of products to make key decisions as well as effectively communicate with engineers and data scientists.
• Solid SQL data wrangling skills, ability to create data stories and reports with visualization tools such as Looker, and experience calling APIs using Python or other languages.
• Excellent communication and stakeholder management skills at the senior leadership level.
• Positive, people-oriented, and energetic attitude.
• A “no excuses” mentality that pushes through issues with creative solutions and tenacity, while maintaining a grace-under-pressure demeanor.