Job Responsibilities : Product Manager
Salary : $16 per hour
Company : Wayfair
Location : Remote
- Own product development and roadmaps for Wayfair’s notifications infrastructure.
- Design services for our batch and streaming messaging platforms that reliably and quickly deliver personalized, targeted notifications in any format to customers, suppliers, and prospects.
- Partner with business stakeholders to understand their businesses and co-develop solutions to supercharge growth, improve customer satisfaction and engagement, and increase automation.
- Work with external vendors to fully leverage their capabilities, identify breakthrough opportunities, and resolve operational issues.
- Use Agile processes to collaborate with Engineering and Data Science to execute on the roadmap while harnessing the power of emerging technologies.
- Communicate and evangelize the product vision and progress throughout Wayfair from C-level stakeholders on down.
- Develop and monitor OKRs for key product initiatives and ensure alignment with stakeholder objectives.
- Work with leadership to improve product craft and processes throughout the extended Ad Technology and Customer Intelligence team.
Desired Skills / Experience
- Solid understanding of the mechanics and lifecycle of email, SMS, and push notifications.
- Builder mentality – you think in terms of customer problems and technology solutions, and have demonstrated success in creating business-focused products.
- E-commerce experience preferred but not required.
- Sufficient technical literacy to both understand the underpinnings of products to make key decisions as well as effectively communicate with engineers and data scientists.
- Solid SQL data wrangling skills, ability to create data stories and reports with visualization tools such as Looker, and experience calling APIs using Python or other languages.
- Excellent communication and stakeholder management skills at the senior leadership level.
- Positive, people-oriented, and energetic attitude.
- A “no excuses” mentality that pushes through issues with creative solutions and tenacity, while maintaining a grace-under-pressure demeanor.