Wayfair Remote Jobs for Product Manager | Customer Care Jobs Work at Home Online Applied

By | April 13, 2022

Job Responsibilities : Product Manager

Salary : $16 per hour

Company : Wayfair

Location : Remote


  • Own product development and roadmaps for Wayfair’s notifications infrastructure.
  • Design services for our batch and streaming messaging platforms that reliably and quickly deliver personalized, targeted notifications in any format to customers, suppliers, and prospects.
  • Partner with business stakeholders to understand their businesses and co-develop solutions to supercharge growth, improve customer satisfaction and engagement, and increase automation.
  • Work with external vendors to fully leverage their capabilities, identify breakthrough opportunities, and resolve operational issues.
  • Use Agile processes to collaborate with Engineering and Data Science to execute on the roadmap while harnessing the power of emerging technologies.
  • Communicate and evangelize the product vision and progress throughout Wayfair from C-level stakeholders on down.
  • Develop and monitor OKRs for key product initiatives and ensure alignment with stakeholder objectives.
  • Work with leadership to improve product craft and processes throughout the extended Ad Technology and Customer Intelligence team.

Desired Skills / Experience

  • Solid understanding of the mechanics and lifecycle of email, SMS, and push notifications.
  • Builder mentality – you think in terms of customer problems and technology solutions, and have demonstrated success in creating business-focused products.
  • E-commerce experience preferred but not required.
  • Sufficient technical literacy to both understand the underpinnings of products to make key decisions as well as effectively communicate with engineers and data scientists.
  • Solid SQL data wrangling skills, ability to create data stories and reports with visualization tools such as Looker, and experience calling APIs using Python or other languages.
  • Excellent communication and stakeholder management skills at the senior leadership level.
  • Positive, people-oriented, and energetic attitude.
  • A “no excuses” mentality that pushes through issues with creative solutions and tenacity, while maintaining a grace-under-pressure demeanor.

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