Wayfair Customer Service Jobs | Customer Service Consultant Jobs Apply Now 2022

By | April 13, 2022

Job Responsibilities : Customer Service Consultant – Spanish Bilingual

Salary : $16 an hour

Company : Wayfair

Location : Remote US


  • Build a relationship with the customer throughout the call
  • Service customers with post-order issues (returns replacements refunds delivery status back ordered items and any issues with fulfillment)
  • Exceed customer satisfaction efficiency metrics and issue resolution targets
  • Identify areas of improvement and convey trends in customer calls to leadership
  • Navigate multiple software applications and technologies simultaneously
  • Use conflict management skills and maintain professional composure


  • Strong problem-solving skills and the ability to think analytically
  • Excellent communication and relationship building skills
  • Passion for helping others
  • A successful track record working in a high-volume fast paced environment
  • Regular and reliable attendance
  • Ability to maintain internet speed of at least 25 Mbps (download) and 5 (upload) using a hard-wire Ethernet internet connection (no WiFi)
  • A workspace that is free from noise or distraction (Wayfair provides all necessary computer equipment)

Click Here : Apply Now