Job Responsibilities : Research Coordinator
Salary : $17 per hour
Company : Etsy
Location : Remote US
Responsibilities
- Coordinating the recruiting and screening of participants for research studies
- Understanding recruit needs and drafting and programming tailored screeners
- Recruiting customers from our research participant database
- Managing the A-Z of logistics to keep research projects on track such as:
- Owning schedules and communications with researchers and partner teams
- Coordinating day-of logistics for testing days
- Tracking and managing research operational items (e.g. NDAs gift cards facilities requests)
- Managing external partners and vendors
- Collaborating closely with recruitment vendors to recruit prospective buyers and sellers
- Identifying and vetting outside research partners vendors and tools for the team
- Owning the internal procurement and approval process (working closely with legal and finance)
- Handling tool licensing and renewals
- Creating and updating resources
- Crafting team documentation for a variety of topics ranging from team values to the recruiting process
- Auditing team operations and processes to identify areas of improvement
- Developing instructions and/or training materials for various tools and tasks
- Keeping resources up-to-date
- Of course this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks too and that your job duties and responsibilities may change from time to time at Etsy’s discretion or otherwise applicable with local law.
Qualifications
- Your natural curiosity empathy and eagerness to learn drive everything you do
- Some might say you’re hyper-organized detail-obsessed and take pride in efficiency.
- You’re interested in identifying workflow inefficiencies and optimizing or improving processes and operations. We’d love to learn from you about how to better our workflows and tools.
- Familiarity with screener design and survey writing
- Bonus: Experience running ongoing recruitment and using research tools; experience working with legal/risk teams on data governance (PII GDPR)
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