Job Responsibilities : Associate Clinical Administrative Coordinator – Remote
Salary : $16 per hour
Company : UnitedHealth Group
Location : Remote US
Educational requirements : High School
Primary Responsibilities:
- Manage the intake of members or the admission/discharge information post notification
- Work with hospitals clinics facilities and the clinical team to manage requests for services from members and/or providers
- Manage the referral process processing incoming and outgoing referrals and prior authorizations including intake notification and census roles
- Provide appropriate triage and care coordination notification cases for non-clinical assessment/intervention
- Handle resolution/inquiries from members and/or providers
- This is high volume customer service environment. You’ll need to be efficient productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.
Requirements:
- Ability to keep all company sensitive documents secure (if applicable)
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Preferred Qualifications:
- A clerical or administrative support background
- Knowledge of ICD-9 and CPT codes
- Experience working with Medicare and/or Medicaid Services
- Call center experience
- Experience working in a metric-driven work environment
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