UnitedHealth Group for Customer Service Representative Remote Jobs Hiring Immediately 2022

By | April 13, 2022

Job Responsibilities : Customer Service Representative – Remote

Salary : $14 per hour

Company : UnitedHealth Group

Location : Remote US

Educational requirements : High School

Primary Responsibilities:

  • Respond to and resolve on the first call customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits eligibility and claims financial spending accounts and correspondence
  • Educate customers about the fundamentals and benefits of consumer-driven health care guiding them on topics such as selecting the best benefit plan options maximizing the value of their health plan benefits and choosing a quality care provider
  • Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance
  • Assist customers in navigating myuhc.com and other UnitedHealth Group websites while encouraging and guiding them towards becoming self-sufficient in using these tools

Preferred Qualifications:

  • Health Care/Insurance environment (familiarity with medical terminology health plan documents or benefit plan design)
  • Social work behavioral health disease prevention health promotion and behavior change (working with vulnerable populations)
  • Sales or account management experience
  • Customer Service experience


  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Click Here : Apply Now