Job Responsibilities : Data Entry Specialist (Contract)
Salary : $15 per hour
Company : GRAIL, Inc.
Location : Remote
Responsibilities
-
- Verify new providers to ensure they meet GRAIL’s requirements to order testing
- Synchronize CRM data with GRAIL’s laboratory information management system (LIMS) ensuring data is accurately passed between each system
- Provide user access to GRAIL’s Provider Portal
- Configure result notifications based on provider preference within GRAIL’s provider portal
- Facilitate ordering of initial supplies and send a welcome correspondence to each new provider via email
- Accurately document provider onboarding progression and completion in GRAIL’s CRM for audit and tracking purposes
- Document interactions in a clear concise and thorough manner and ensure proper completion of tasks during scheduled working hours
- Maintain the highest level of courtesy and hospitality under all conditions
- Embody GRAIL values and communicate with others in accordance with these standards
- Demonstrate a thorough knowledge of GRAIL products and procedures
- Communicate effectively with coworkers
- Remain flexible in role and assist other teams within Customer Service when appropriate
- Adhere to Standard Operating Procedures (SOPs) pertaining to customer service
- Align with GRAIL policies regarding Bloodborne Pathogen Exposure Control Chemical Hazards Illness and Injury Prevention Fire Safety and Quality Assurance.
- Abide by CLIA CAP HIPAA and other state federal and regulatory guidelines as required
Qualifications
-
-
- A Bachelor’s degree or an equivalent combination of education and experience
- A minimum of 1 year customer service or data entry experience in the laboratory or closely-related field
- Strong computer internet and software operation skills required
- Experience with Salesforce required
- MacOS experience (Apple computer) required
- Google Workspace experience preferred
- Ability to type at least 60 words per minute (WPN) with minimum 98% accuracy required
- Strong communication with co-workers and managers
- Strong organizational skills and meticulous attention to detail
-
Click Here : Apply Now