TELUS Remote Jobs | Call Center Representative Jobs Apply Now 2022

By | April 13, 2022

Job Responsibilities : [US Ohio] Call Center Representative

Salary : $15 per hour

Company : TELUS International

Location : Remote US

Educational requirements : High School


  • Maintain a working knowledge of our website and mobile applications products and business initiatives
  • Engage knowledgeably and confidently when working with Representatives or customers
  • Establish a connection with every Representative and customer
  • Focus on resolution when addressing complaints
  • Navigate multiple websites and applications to research issues and log and track details of each interaction
  • Be a product knowledge expert who can explain the features and benefits of our products


  • Minimum two years of experience in call center environment handling phone chat and e-mail inquiries
  • High school diploma
  • Proficiency with Microsoft Outlook Word and Excel
  • Experience navigating both desktop and mobile applications
  • You have previously taught others how to navigate both desktop and mobile applications using voice or co-browse
  • Experience influencing inspiring and mobilizing individuals
  • Experience transitioning between channels while servicing customers including voice email and chat (including co-browse)

Click Here : Apply Now