Job Responsibilities : Work From Home- Health Care Representative
Salary : $17 per hour
Company : Teleperformance
Location : Little Rock, AR 72201
Educational requirements : High School
Responsibilities:
- Handle and carefully respond to all inbound and outbound customer inquiries
- Provide excellent customer service through active listening
- Work with confidential customer information and treat it sensitively
- Aim to resolve issues on the first call by being proactive patient empathetic and understanding
- Appropriately communicate with customers
- Compassionately handle sensitive situations surrounding healthcare needs education and prevention planning
- Adhere to all client and regulatory compliance laws
- Document all customer facing interactions
Skills
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- Compassionate customer service mindset
- Ability to interact with various types of customers
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
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