Technical Writer, ICON (Intelligent Cloud Hosting)

By | September 23, 2022

Job Responsibilities : Technical Writer, ICON (Intelligent Cloud Hosting)

Salary : $34 per hour

Company : Services LLC

Location : Sunnyvale, CA US

  • 3+ years as a technical writer editor or content strategist
  • Experience managing content projects including coordinating with other teams
  • Experience with a markup language such as HTML or XML
  • Strong bias for action and the ability to prioritize and meet deadlines
  • Experience with content management systems content tools and SEO
  • English Bachelor’s Degree technical writing or related field or comparable job experience

Job summary The Team Do you want to ensure a delightful shopping experience for millions of customers everyday? The Intelligent Hosting (ICON) team is looking for a Technical Content Writer that is passionate about Amazon’s ecommerce platform technologies that host Amazon’s Global websites. The ICON team hosts Amazon websites and backend platform services that power the customer experience. We abstract and centralize infrastructure management from service teams bring agility to business processes and operate 100s of Tier-1 services on behalf of our internal customers. ICON is an early adopter of Amazon’s product offerings and automates the management and operational activities on behalf of developers to strengthen services’ posture towards security availability and efficiency so that service developers can innovate on behalf of Amazon’s end customers. The ICON team is located within the Intelligent Control (ICC) organization who owns connecting our worldwide websites and other consumer experiences such as Kindle Amazon Video and Alexa to the internet as well as ensuring the highest level of availability security and privacy of the web services that power the experience we deliver to our customers worldwide. The Role ICON is looking for a Technical Content Writer to lead our documentation of our complex operations build handbooks and product features for our customers. Our global team has sites in Seattle New York Dublin Bangalore and Hyderabad. In this role you influence the building automating and operating of Amazon’s current and next generation Intelligent Cloud Hosting technologies used to manage our highly distributed hosting infrastructure.

  • 5+ years as a technical writer editor or content strategist with a focus on software or workflow applications
  • Experience working with product and UI designers and writing UI text
  • Experience working as part of a global team with remote colleagues
  • Experience creating content for translation and localization
  • Experience working in an agile content development environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. For individuals with disabilities who would like to request an accommodation please visit

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