Job Responsibilities : Technical Support and Customer Service
Salary : $15 – $17 an hour
Company : SYKES
Location : Remote
Educational requirements : High School
Your interest in SYKES has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Customer Service & Technical Support Agent representing Intuit at the Wise location!
You’ll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. In this position, you’ll assist small business owners by answering a variety of inbound customer inquiries via phone in support of QuickBooks (accounting software). We’ll train you to become an expert in QuickBooks and you’ll share your knowledge by teaching customers how to use the program to its fullest potential. You’ll also offer support by troubleshooting technical issues related to QuickBooks in a fun team environment.
Work with us and you’ll enjoy:
- Full-time schedules (40 hours/week)
- $15.00/hour with gradual pay increases up to $17.00/hour
- 100% paid training
- Full benefits package including medical, dental, vision and life insurance
- Company-matched 401(k) retirement plan
- Paid time off
- 100% free college tuition program after one year of employment through the University of Arizona’s Global Campus online