Job Responsibilities : Parts Support Specialist
Salary : $17 per hour
Company : Volvo Group
Location : Remote US
Educational requirements : High School
Responsibilities
- Support internal and external requests for parts needs including parts orders return credits and debits
- Resolve any overage shortage or billing discrepancy
- Develop relationships with the key customer personnel to facilitate the flow of information required to improve our bidding posture – fill rate ratios and customer satisfaction level
- Provide response for quotation requests back order problems and expedite as required
- Responds to customer inquiries for replacement parts accessories or technical support
- Work in an at-home call center
- Accomplish other tasks per request
Skills
- High School diploma
- Experience with electronic parts manual
- Excellent customer focus
- Multiple language proficiency is a plus
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