Target Careers | Customer Support Online Apply 2022 Urgent Hiring

By | April 13, 2022

Job Responsibilities : Customer Support Engineer

Salary : $100,000 a year

Company :

Location : Remote


  • Responding to customer-initiated interactions such as phone calls and emails (one-on-one communication).
  • Identifying software bugs and coordinating with the engineering team for a full technical resolution of any issues a customer may have.
  • Identifying feature gaps for customers and working with the Product Team to ensure feature requests are explored and use cases are documented.
  • Providing after-hours emergency support assistance to customers on a rotating basis with other customer support team members.
  • Solving a wide variety of technical issues related to networking application integrations APIs FTP SFTP WebDAV and syncing & mounting.
  • Onboarding and training new customers.

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