Job Responsibilities : Home Theater and Television Product Support Representative
Salary : $60000 per year
Company : Sykes Enterprises, Incorporated
Location : Remote US
This is a Remote position
This will be responsible for providing technical troubleshooting for Custom Integration Channel. You will be answering phone and email from Dealers and Customers. This position will also act as a high level of support for our call center as well as internal escalations.
You will handle technical escalations from dealers installers and install customers regarding the use and functions of receivers/projectors TV’s NHS racks wall stations home share and Blu Ray. Inquiries may come via telephone or the internet so candidates must be able to communicate effectively both verbally and in writing.
Call Center/Customer Service—yrs
Home Custom Installation
Control 4 or any other Network Control Protocol