Sykes Work from Home (CIC Health Customer Service Agent) 2021

By | April 13, 2022

Job Responsibilities : CIC Health Customer Service Agent

Salary : $17 per hour

Company : SYKES

Location : Remote US

Educational requirements : High School

Your interest in SYKES has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions.

Our ideal candidate:

  • A passion to help those in need; Customer Service Excellence
  • Strong desire to help and take ownership on seeing things through
  • Curious, with a desire to always learn more, including strong problem- solving skill
  • Ability to work as a team member, as well as independently with minimal supervision
  • Effectively communicates, both written and verbally
  • Troubleshooting and being able to guide customer to identify issue and resolve.
  • Ability to multi-task and adapt to changes quickly
  • Dependable and flexible to rotate shifts, as needed
  • High school diploma or GED is required, and you must be at least 18 years of age

A day in the life:

  • Respond to questions about scheduling COVID testing
  • Assist with scheduling appt’s for COVID testing
  • Respond to questions/emails about account issues
  • Respond to General Customer Inquiries

Click Here : Apply Now