Sykes Remote Jobs for Customer Support Specialist for Freshers Apply Now 2021

By | April 13, 2022

Job Responsibilities : HR Support Specialist (Virtual/Remote)

Salary : $16 per hour

Company : SYKES

Location : Remote

 Responsibilities

  • Adheres to SYKES policies on ethics and integrity
  • Responds to first-line HR questions from employees, managers, HR staff, and payroll
  • Manages various administrative tasks such as coordinating training materials and data analysis
  • Backs up other HR Specialists and Cross-train in various areas of human resources to maximize staff flexibility
  • Assist with HR process improvement initiatives
  • Educate, assist and coach employees and managers on human resources policies and processes and interpret policies to employees
  • Handles the distribution of employee communications materials
  • Establish and maintain solid working relations across HR and all levels of management to ensure consistency and sharing of HR best practices, solicit information and feedback and keep all parties apprised of appropriate/common issues
  • Ensures compliance with all appropriate federal, state, and local laws and regulations
  • Provides regular status reporting and documentation for analysis
  • May perform other additional duties and responsibilities as assigned

Required Skills

  • Strong PC skills required (Email, Word, Excel, HRIS, and PowerPoint)
  • Relevant experience with vendor, third party administrator, HRIS/Benefits, and Payroll systems
  • Extensive knowledge of human resources fundamentals
  • Understanding of US employment law, relevant statutes and guidelines and best practices.
  • Requires sufficient judgment to escalate complex questions to more senior staff for guidance or handling
  • Excellent project management skills, including ability to handle and appropriately prioritize multiple priorities
  • Outstanding oral and written communication and interpersonal skills
  • Strong customer relations with all levels of management and employees
  • Always maintains confidentiality and uses discretion
  • Ability to work well across company lines and locations
  • Consistent timely follow-up and excellent attention to detail

Click Here : Apply Now