Sykes Jobs | Customer Service Agent Jobs Work from Home Apply Now 2021

By | April 13, 2022

Job Responsibilities : Bilingual Customer Service Agent

Salary : $14 an hour

Company : SYKES

Location : Remote US

Educational requirements : High School

Your interest in SYKES has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Spanish speaking Bilingual Financial Services Representative to assist customers in obtaining banking information and provide customer service support at the Fayetteville site! You’ll shine in this role if have experience or interest in the financial services industry and a strong passion for helping customers. In this role, you’ll listen to customer needs and concerns and help them solve problems concerning service or products in a fun team environment.

Required Qualifications, Skills and Experience

  • Excellent communication skills, fluent in English and Spanish, verbally and written
  • A high school diploma or GED and are at least 18 years old
  • Ability to multi-task and adapt to changes quickly
  • Previous banking or financial services experience (preferred)
  • 6 months – 1 year of customer service experience in a call center environment (preferred)

During this time of the COVID-19 pandemic, we’re keeping your health and safety top-of-mind. We have implemented the following procedures at our Fayetteville location:

  • Video interviewing tools so you can interview for a job with us right from home!
  • Increased hand sanitizer stations and wipes throughout the facility
  • Mask required 100 percent while in facility
  • Enhance cleaning daily in facility, with a concentration on highly touched surfaces
  • Educational videos and signage throughout the facility providing updates and information
  • Day one education session regarding COVID in and outside of workplace

Click Here : Apply Now