Staff Designer

By | September 12, 2022

Job Responsibilities : Staff Designer

Salary : $131000 per year

Company : Visa

Location : Remote US

Company Description

Visa is a world leader in digital payments facilitating more than 215 billion payments transactions between consumers merchants financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative convenient reliable and secure payments network enabling individuals businesses and economies to thrive.

When you join Visa you join a culture of purpose and belonging – where your growth is priority your identity is embraced and the work you do matters. We believe that economies that include everyone everywhere uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Agency Design a part of Visa’s Global Product Design organization is looking for a client -facing Staff Designer to join our team. In this role you will focus on strategic design for products and services to create high-impact deliverables and lead engagements that help our clients drive their businesses forward. The Senior Staff Designer is a highly experienced individual contributor responsible for developing well-researched understandings of emerging digital payment trends and leveraging that knowledge to help our clients understand Visa’s unique position within the fast-moving global commerce landscape.

The Staff Designer will conceptualize co-create design and present engaging experiences effectively collaborating with multi-disciplinary teams—Product Business Development & Strategy Data & Analytics—to deliver value for our clients. A passion for using design to solve problems and seasoned presentation skills are a must. The candidate should have deep consultative design strategy experience and the ability to speak with fluency to product management consulting marketing and analytics partners alike. Although we prefer candidates be located in one of our Agency Design hubs—San Francisco or New York City—we are open to the possibility of a remote work arrangement should it suit all parties.

Role responsibilities include:

  • Support creating and scaling experiences and engagements with a primary focus on the development of products and services for Visa’s clients
  • Develop a deep understanding of the payments ecosystem commerce trends Visa’s Agency/Innovation practice and Visa capabilities in order to effectively communicate to clients and partners
  • Research emerging areas of opportunity (using quantitative and qualitative techniques) and transform insights into compelling storytelling experience design and presentations for client engagements (including videos physical installations etc.)
  • Lead Client Discovery Sessions in collaboration with Business and Product peers as assigned including facilitating client ideation and alignment to drive actionable outcomes
  • Collaborate with peers at Visa’s other Global Innovation Centers to standardize engagement models share our practice’s approach and train others on the how and why behind our work
  • Establish design sprint and collaboration frameworks co-creation tools and asset libraries as well as incorporating design systems that will ultimately power the work of our practice
  • Participate in the development of new business initiatives and offerings for the Agency/Innovation group in North America
  • Mentor and provide guidance to junior staff
  • Support the Innovation & Design business as required including but not limited to RFPs supplier relationships design briefs Global Design initiatives etc.


Basic Qualifications

  • 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD

Preferred Qualifications

  • 6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
  • Bachelor’s Degree in Human Factors Design Psychology Sociology or related field; advanced degree (MS/MFA) preferred
  • Relevant experience in UX design strategy marketing activation design interaction design or visual and content design

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment all employees based in the U.S. are required to be fully vaccinated for COVID-19 unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

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