Social Media Jobs Remote Work from Home Apply Now 2022

By | April 13, 2022

Job Responsibilities : Social Media Agent (Remote)

Salary : $17 per hour

Company : GE Appliances

Location : Remote US

Educational requirements : Associate Degree

Essential Responsibilities

  • Professionally respond to and resolve inquiries to incoming consumer emails and public interactions across a wide variety of topics including but not limited to pre-purchase inquiries installation requirements basic trouble-shooting use & care information and complaints.
  • Respond quickly and professionally to social channel engagements on Facebook Twitter Instagram YouTube and other platforms.
  • Resolve consumer questions and respond to ratings and reviews of our products on the GE site as well as key partner retail sites.
  • Become proficient in using internal platforms and resources that support email shopper questions Ratings & Reviews Knowledge Base eDoc GE Appliances websites SMC Salesforce Service Cloud and other systems as required.
  • Follow protocol and adhere to guidelines.
  • Achieve and maintain fully satisfactory performance.
  • Weekly schedule to include Friday Saturday Sunday & Monday flexibility on start times.

Minimum Qualifications

  • Previous customer service experience particularly with written forms of customer service.
  • Excellent written communication skills: grammar sentence structure and spelling.
  • Computer literate with ability to learn new applications quickly. Positive attitude with proven ability to work well with teams.
  • Strong typing skills.
  • Dependable with strong pattern of attendance.
  • Associates degree from an accredited university or college or equivalent work experience.
  • Experience with GE Appliances Call Centers or equivalent customer service experience.

Click Here : Apply Now