Sephora Remote Jobs Home | Chat Beauty Advisor Client Services Jobs Online Applied 2022

By | April 13, 2022

Job Responsibilities : Home Chat Beauty Advisor, Client Services

Salary : $18 per hour

Company : Sephora

Location : Remote

Your Role

  • Provide exceptional solutions for client requests / inquiries that come through proactive and reactive live chat software while working remotely from home. Inquiries may include: beauty consultations product information product sales and upselling order issues and general questions about products and services.
  • Demonstrate Sephora standards for quality service and incorporate Sephora culture into every client interaction
  • Fulfill client requests by asking clarifying questions and providing relevant solutions
  • Maintain open communication with lead / QA / Supervisor for support and personal development
  • Apply feedback and coaching to develop skills that will improve the client satisfaction you provide
  • Proactively engage in the website knowledge base and other tools to enhance the client experience
  • Maintain composure professionalism and contact control when dealing with challenging clients to find the best possible solution
  • Use positive professional and appropriate grammar and word choice in written communication with clients via chat
  • Be punctual to work by logging in on time and adhere to all schedules and deadlines as scheduled in advance


  • Passion for Sephora clients and all things beauty
  • Strong knowledge of Sephora brands products ingredients and application techniques
  • Well-developed listening comprehension verbal and written communications skills
  • Maintain poise patience and professionalism in client engagement and contact center environment
  • Able to multi-task have demonstrated organizational detail orientation prioritization and time management skills to ensure that all client related inquiries / tasks / requests are completed accurately and at the first contact
  • Ability to work effectively in a team-oriented high-demand and fast-paced environment
  • Solid communication skills to effectively communicate with various levels of management and support
  • Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner
  • Strong time management skills
  • Maintain positive and upbeat attitude towards team members and clients at all times

Click Here : Apply Now