Sales Call Center Agent (REMOTE)

By | August 1, 2022

Job Responsibilities : Sales Call Center Agent (REMOTE)

Salary : $16 per hour

Company : IMPACT BRANDS

Location : Remote US

We are looking for a remote Sales Call Center Agent (preferably in the EST time zone) to join our team at IMPACT BRANDS. IMPACT BRANDS is a fast growing, innovative USA based company, which specializes in health, beauty, and pet products development.

IMPACT BRANDS is on a mission to help improve the lives of people all over the world. Can you imagine the thrill and excitement of making a positive impact on billions of people? Join our diverse movement of top talented people around the world!

WE OFFER:

  • An exciting opportunity to work in a vibrant international environment for a fast growing USA based company.
  • Inspiring, positive, innovative team, friendly and cooperative colleagues with team work culture.
  • Competitive salary and bonus based on experience and performance.
  • Work from home office or workspaces and completely “stress free” environment.
  • A multitude of possibilities to improve professionally and personally (training courses of your choice, books, conferences, etc.).
  • Flat hierarchies with the opportunity to influence the company from the beginning and a lived, mutual feedback culture.
  • There’s a freedom to explore ideas and to get unlimited career growth opportunities.
  • We care about your well-being and work-life balance, so we offer a whole package of benefits!

Perks & Benefits:

  • 25+ Working Days of Holidays
  • 2 days per year for volunteering (of your choice)
  • Budget to install your Home Office
  • Team buildings, off-sites, workations, business trips
  • Online events, games, degustations, outside speakers, etc.
  • Yearly health budget for your wellness
  • Courses, seminars, conferences and other training options
  • Our brand products for free
  • Presents, specials and company retreats

Responsibilities:

  • Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
  • Clarify information and provide recommendations and solutions to customers via telephone calls
  • Build positive work relationship with customers to enhance the image and public perception of a company
  • Strive to improve customer satisfaction through excellent customer service
  • Place outbound calls to customers to promote new products and services
  • Complete call notes and call reports as necessary and update them in the database
  • Obtain and evaluate all relevant data to handle complaints and inquiries
  • Keep a high level of knowledge about existing products and services
  • And other tasks

Requirements:

  • Previous experience with calls, including managing cold calls functions
  • Strong phone presence with exemplary customer service and sales skills
  • Excellent communication skills with active listening
  • Customer focus and adaptability to different personality types
  • Strong problem-solving and excellent interpersonal skills
  • Ability to multi-task, set priorities and manage time effectively
  • Ability to handle stressful situation appropriately
  • Proficient in relevant computer applications

Salary:

$30-45K+ Commission

Keep in mind that we are open to discuss a different salary based on your skills and competences.

Click Here : Apply Now