Remote Veterinary Technician Jobs | Call Center Vet Technician (WFH)

By | April 13, 2022

Job Responsibilities : Call Center Vet Technician (WFH)

Salary : $18 – $20 an hour

Company : Bond Vet

Location : Remote US

Our Communication Center Veterinary Nurse provides the ultimate out-of-office support to both our clients and clinics. As a member of our remote team you will answer client calls & emails and offer comprehensive care and education to our pet parents. You will use your customer service skills and medical knowledge to address questions, schedule appointments, and direct pet parents in the best course of action when it comes to caring for their furry friends.
This is a full time work-from-home position. Schedule flexibility is a must.

What You’ll Do:

    • Answer a high volume of incoming calls & emails from clients and address inquiries related to scheduling appointments, medications, and general pet care
    • Triage patient cases and determine if clinic visits are necessary
    • Route calls to clinic team members if needed
    • Assist with various administrative tasks
    • Utilize Zendesk for calls & notes

You Have:

    • 3+ years experience as a Licensed Veterinary Technician
    • Emergency and/or General Practice experience with Dogs and Cats
    • Ability to work from home with access to a functional computer or laptop and high-speed internet (at least 20 mbps)
    • High comfort level typing, navigating multiple computer systems and speaking on the phone

Click Here : Apply Now