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By | July 1, 2022

Job Responsibilities : Underwriting Assistant

Salary : 15 per hour

Company : Aviva

Location : Calgary, AB CA

Individually we are people but together we are Aviva. Individually these are just words but together they are our Values – Care Commitment Community and Confidence.
Aviva Canada Inc. has an excellent opportunity in our Small Medium and Enterprise (SME) commercial insurance business unit. Our Branch focuses on commercial property casualty and commercial auto business. The branch is seeking an Underwriting Assistant to join this dynamic and profitable branch. In this position you will play a meaningful role in supporting a team that is driven every single day to think bigger and do better for our customers and achieve desired results. Your role is to learn and grow to develop as a valued member of the team and work toward and underwriting career path.
Your support and assistance to the underwriters in the processing of commercial policies process various underwriting transactions within assigned authority including endorsements renewals and new business is critical.
This role will require working from Calgary office and work from home.
What you’ll do:
  • Process new business renewals policy changes and cancellations.
  • Data entry to company systems (RTM & RTG) while updating tracking documents.
  • Deal promptly with queries from Underwriters and Billing departments.
  • Be the first line of contact with our broker partners calling on with inquiries answering these requests when possible or providing that warm personal transfer to an available underwriter.
  • Triage incoming new business and assigning other tasks from unassigned bin.
  • Assist the underwriting team with triaging and processing of documents including providing administrative and clerical support.
  • Assist with managing broker bill discrepancies.
  • Provide mailroom coverage when needed.
What you’ll bring:
  • Post-secondary or equivalent experience required and or
  • Completion of a related educational diploma/degree/accreditation.
  • 2 plus years of related experience in administrative and or support function.
  • Insurance background would be ideal.
  • Able to work within a fast-paced environment and work well under pressure.
  • Mindful of making deadlines results-oriented.
  • Ability to multitask.
  • Quick study/learning curve.
  • Ability and willingness to work with repetitive tasks and keep focused with a good level of accuracy.
  • Excellent technical aptitude with web based and in-house systems and databases good working knowledge of Microsoft office suite.
  • Strong attention to detail accuracy is a critical component for success in this role.
  • Superior organization time-management and the ability to adapt in a dynamic priority changing environment.
  • Strong ability to exercise good judgment in a variety of situations with strong written and verbal communication administrative and organizational skills and the ability to maintain a realistic balance among multiple priorities.
  • Need to be confident and comfortable to manage healthy level of autonomy.
  • Vested interest in learning and building career in the general insurance space.
  • Effective in a culture of teamwork collaboration and accountability; a person who encourages cooperation across the organization.
What you’ll get
  • Compelling rewards package including base compensation eligibility for annual bonus retirement savings share plan health benefits personal wellness and volunteer opportunities.
  • Outstanding Career Development opportunities.
  • We’ll support your professional development education.
Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

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