REMOTE – Human Services Developer 2, PN: 20044347

By | September 9, 2022

Job Responsibilities : REMOTE – Human Services Developer 2, PN: 20044347

Salary : $30.93 an hour

Company : State of Ohio Jobs

Location : Remote US

Educational requirements : Graduate

Primary Location
: United States of America-OHIO-Franklin County-Columbus
Work Locations
: James A Rhodes Office Tower 32 30 East Broad Street 32nd Floor Columbus 43215
: Job & Family Services
Classified Indicator
: Classified
Bargaining Unit / Exempt
: Bargaining Unit
: Full-time
Work Hours
: 8am to 5pm
: 30.93 per hour
Unposting Date
: Sep 14 2022 10:59:00 PM
Job Function
: Human Services
Job Level
: Individual Contributor

Agency Contact Name
: ODJFS Workforce Administration Team

Agency Contact Information

REMOTE – Human Services Developer 2 PN: 20044347


Job Duties

The Ohio Department of Job and Family Services (ODJFS) is a $3.5 billion agency with approximately 2500 employees. ODJFS develops and supervises the state’s public assistance workforce development unemployment insurance child and adult protective services adoption childcare and ch ild support programs. ODJFS’ mission is to improve the well-being of Ohio’s workforce and families by promoting economic self-sufficiency and ensuring the safety of Ohio’s most vulnerable citizens.

At ODJFS we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle a flexible work life balance to achieve personal and professional goals and a complete benefit package.

  • Low-cost health care benefits with FREE dental and vision
  • Guaranteed 11 paid holidays each year
  • Generous employer paid OPERS contributions
  • Employee tuition reimbursement programs
  • Wellness incentives for healthcare participants
  • And much more!

To learn more about ODJFS please visit our website at find us on LinkedIn and follow us on Facebook.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Office of Family Assistance

This position is held within the Office of Family Assistance. The Office of Family Assistance (OFA) oversees cash and food assistance programs work support programs for recipients of cash and food assistance the state’s child care program refugee programs and the Ohio Commission on Fatherhood. Learn more about the office by visiting the Job and Family Services – Office of Family Assistance website.

Remote Work Notice: This position upon approval may work remotely and require occasional in-person work for training meetings and other operational needs. Successful candidates must have and maintain internet at their remote location during normal working hours. Employees will have access to shared workspaces at an ODJFS location. Employees must reside in Ohio and within a reasonable distance to their assigned work location to respond to workplace reporting requirements.

Bargaining Unit Notice: Current employees of ODJFS in the SEIU/1199 union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal SEIU/1199 applicant is not selected for this position.

Major Duties and Responsibilities

Under direction independently or as part of team researches analyzes formulates/revises and implements policies procedures and/or administrative rules for assigned human services program area(s) based upon federal acts where guidelines are non-specific litigation task force recommendations administrative decisions analysis of legislation or combination thereof to establish state’s minimum standard of practice (e.g. Temporary Assistance to Needy Families [TANF]; Ohio Works First; Prevention Retention and Contingency [PRC]; Supplemental Nutrition and Assistance Program [SNAP]; Refugee Cash Assistance; Publicly Funded Child Care).

Develops and presents training and technical assistance for agency staff and for County Departments of Job and Family Services (CDJFS) staff on new initiatives and/or policy (e.g. TANF and SNAP reauthorization; Publicly Funded Child Care) along with technical assistance on related systems training (e.g. develops training materials; conducts training on program requirements policies and laws; plans organizes and participates in training conferences and workshops); monitors and evaluates assigned CDJFS operations to determine compliance with state and federal regulations state hearing decisions Quality Assurance findings and reporting requirements; coordinates with other Bureaus and employees within Office of Family Assistance (OFA) to ensure uniformity in policy responses and technical assistance; provides consultation and technical assistance in program development evaluation and revisions to CDJFS directors administrators and other staff; utilizes video and/or teleconferences to provide statewide CDJFS training in the most efficient manner; disseminates program information to community stakeholders and advocates.

Responds to inquiries from CDJFS directors and commissioners service providers individuals and groups representing recipients; tracks and reports issues raised through technical assistance activities to support training agenda and/or produce documents (e.g. reports; policy statements; correspondence); provides statistical reports utilizing database and/or spreadsheet applications.

Performs other related duties as assigned (e.g. participates in staff meetings; travels to attend training and meetings; utilizes personal computer to produce correspondence reports and other documents; maintains logs records and files).


The following are the minimum qualifications for this position. For further consideration applicants must clearly identify how qualifications are met within the education and/or experience sections of the applications. The ideal candidate at minimum must have the following:

Completion of graduate course coursework in social or behavioral science health services public administration public policy management or comparable field and 24 mos. exp. in researching developing or implementing policies related to social services health services public policy or comparable field and 6 mos. trg. or 6 mos. exp. in use of computer hardware & software used for spreadsheets statistical analysis graphics presentation & word processing.

  • Or
  • Completion of undergraduate core program in social or behavioral science health services public administration public policy management or comparable field and 36 mos. exp. in researching developing or implementing policies related to social services health services public policy or comparable field and 12 mos. trg. or 12 mos. exp. in research methodology measurement & testing analysis of variance & survey sampling and 6 mos. trg. or 6 mos. exp. in use of computer hardware & software used for spreadsheets statistical analysis graphics presentation & word processing.
  • Or
  • 2 yrs. exp. as Human Services Developer 1 69461 with experience commensurate with duties to be assigned per posting of job opportunity (e.g. if assignment is in area of policy development for aid to dependent children education training &/or experience must have been in area of aid to dependent children).
  • Or
  • Equivalent of minimum class qualifications for employment noted above.

Major Worker Characteristics

The candidate selected for this position would be expected to possess the following characteristics to perform the essential duties of the job.

Knowledge of: social or behavioral science; human relations; federal state and agency laws and policies applicable to assigned human services programs; human service policy program planning & analysis; statistical analysis.

Skill in: operation of personal computer &/or word processing equipment.

Ability to: define problems collect data establish facts & draw valid conclusions; prepare analytical reports & position papers & draft program rules & regulations; establish good rapport with program participants &/or recipients; prepare & deliver speeches before specialized audiences & handle routine & sensitive contacts with government officials & citizens.

(*)Developed after employment.

Supplemental Information

Salary Notice: Unless required by legislation or union contract starting salary will be the minimum salary of the salary range (step 1 currently $30.93 per hour) associated with this position.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Unless the posting requires please do not include attachments as attachments will not be considered as part of your application.


This position is overtime eligible.

When contacted for an interview an applicant who requires special accommodations due to a disability should notify the office at that time so proper arrangements can be made for the interview.

Status of posted positions

You can check the status of your application online by signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status please direct them to

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Click Here : Apply Now