Remote Data Entry Jobs Work from Home Apply Now 2022

Position Responsibilities

• Manage large amounts of inbound or outbound calls in a timely manner
• Follow communication scripts when handling different topics
• Identify customers’ needs clarify information research and provide solutions and/or alternatives
• Access company and client resources provided to accurately handle the call
• Perform Data Entry and Customer Service skills
• Be able to navigate on-line efficiently
• Work requests/records received for those requesting to sign up for a shift
• Identify customers’ needs research to see if request has credentials needed
• Skillfully change from one task to another without loss of efficiency or composure
• Actively participate in efforts to support customer satisfaction and maintain quality
• Effectively communicate with patience and understanding
• Remain positive and professional in all internal and external customer interactions
• Be available at your desk maintaining punctuality and attendance at all scheduled times
• Physically be able to meet the demands of the job within the described work environment
• Apply personal ethics honesty initiative flexibility responsibility and confidentiality in all areas
• Demonstrate initiative and self-motivation
• Performs assignments while under limited time frames
• Available to work weekends and holidays
• Basic math skills
• Positive attitude
• Must be able to speak read write and understand English

Required Skills/Abilities

• Strong phone and verbal communication skills along with active listening
• Excellent written communications skills
• Customer focus and adaptability to different personality types
• Regularly required to sit
• Regularly required to use hands to feel handle and control objects
• Occasionally required to reach stoop kneel or crouch
• Occasionally required to lift and/or carry loads of up to 30 lbs
• All standard vision abilities are required
• All standard hearing abilities are required