Job Responsibilities : Care Management Associate Work From Home
Salary : $37000 per year
Company : CVS Health
Location : Remote
Educational requirements : High School
- Effective communication, telephonic and organization skills with ability to be agile, managing multiple priorities at one time, and adapting to change with enthusiasm.
- Demonstrates ability to meet daily metrics with speed, accuracy and a positive attitude.
- Completes documentation of each member call in the electronic record, thoroughly completing required actions with a high level of detail to ensure compliance requirements are met with efficiency.
- Works independently and competently, meting deliverables and deadlines while demonstrating an outgoing, enthusiastic and caring presence telephonically.
- 2 – 4 years’ experience in healthcare field (i.e. experienced in medical office, hospital setting, medical billing/coding) preferred.
- Experience with computers including knowledge of Microsoft Word, Outlook, and Excel – data entry and documentation within member records preferred.
- Familiarity with basic medical terminology and concepts used in care management preferred.
- Flexibility to work occasional nights and weekends outside of standard business hours which can span from 8:00 am to 8:00 pm.
- Strong organizational skills, including effective verbal and written communication skills.
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