Remote Customer Service Jobs | Work from Home Jobs for Call Center Apply Now 2022

By | April 13, 2022

Job Responsibilities : Customer Service Representative (Specialty Service)-Virtual/Remote

Salary : $16.70 – $19.50 an hour

Company : Farmers Insurance Group

Location : Remote US

Educational requirements : High School


  • Analyze clarify and resolve intermediate policy and account related questions from internal and external customers.
  • Reviews problems and communicates with appropriate personnel to obtain information when necessary.
  • Responds to customer inquiries through appropriate mediums.
  • Attains performance level standards as outlined in performance objectives.
  • Continues to build personal skill set by participating in in-house or outside insurance / industry related courses / seminars as deemed necessary to expand product / system knowledge.
  • Stays current with relevant product(s).
  • Understands and strives to support organization’s overall strategy.
  • Models Farmers core values.
  • Performs other duties as assigned.

Education Requirements

  • High school diploma or equivalent required.
  • Bachelor’s degree preferred.

Special Skill Requirement

  • Critical Thinking
  • Advanced conflict resolution skills
  • Consistently meeting or exceeding performance measurement goals

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