Remote Customer Service Jobs | Work at Home Online Call Center 2022

By | April 13, 2022

Job Responsibilities : Customer Service Support Specialist

Salary : $46,900 – $87,100 a year

Company : Roche

Location : Remote US

The Opportunity:

As a Customer Service Support Specialist you would serve as the primary support liaison between Roche and our customers. You will be responsible for providing phone support with customers and troubleshooting a new Antigen test for Covid-19. You will also be responsible for tracking and maintaining records in accordance with Roche Quality and FDA requirements. Hours of operation are 8:00am – 8:00pm EST 7 days a week.


  • High volume call center experience 50+ calls per day.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to handle multiple priorities.
  • Proficient computer skills including good typing skills.
  • Proven ability to solve complex problems in a timely manner.
  • Ability to develop expert product knowledge for areas of responsibility.
  • Ability to positively negotiate with and defuse irate dissatisfied customers and maintain their confidence and loyalty.

Click Here : Apply Now