Remote Customer Service Jobs Online Applied for Beginners 2022

By | April 13, 2022

Job Responsibilities : Customer Service Representative (Work from Home)

Salary : $14 per hour

Company : Highmark Inc.

Location : Remote US

Educational requirements : High School


  • Strives to resolve customer concerns in a single interaction via telephone written or face to face communication.
  • Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.
  • Works independently of support from a senior customer service representative frequently utilizing the knowledge center answering customer inquiries.
  • Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of listening analysis quality focus problem solving and documentation skills.
  • Consistently exceeds results for internal adherence efficiency and inquiry timeliness.
  • Resolves standard and frequently non-routine limited impact customer inquiries comments and concerns with the most limited escalation consistent with company policies and processes.
  • Other duties as assigned or requested.


  • Applies in-depth product knowledge obtained through ongoing cycles of working with routine and non-routine subject matter
  • Regardless of recurring and routine customer inquiries comments and concerns approaches each and every interaction with superior listening skills
  • Multi-tasks with a high level of efficiency yet treats every customer as the most important during the interaction so as not to leave the customer with a hurried impression

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