Remote Customer Service Jobs from Home Online Apply 2022 Urgent Hiring

By | April 13, 2022

Job Responsibilities : Customer Service Manager (CSM)

Salary : $74,625 – $125,259 a year

Company : 1Starr

Location : Remote US

Educational requirements : High School

Responsibilities:

  • Supervise day-to-day operations in the customer service department.
  • Respond to customer service issues in a timely manner.
  • Create effective customer service procedures policies and standards.
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
  • Implement an effective customer loyalty program.
  • Maintain accurate records and document all customer service activities and discussions.
  • Assess service statistics and prepare detailed reports on your findings.
  • Hire and train new customer service agents.
  • Manage the approved budget of the customer service department.
  • Stay informed on the latest industry techniques and methods.

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