Job Responsibilities : Customer support agent
Salary : $20 an hour
Company : Sticker Mule
Location : Remote
Job description
Respond to customer inquiries via email in a clear concise and comprehensive manner. We only provide support via email and social media (primarily Twitter) so you must have exceptional writing skills.
Responsibilities
1. Respond to customer inquiries via email in a clear concise and comprehensive manner.
2. Assist in writing and maintaining FAQs.
4. Suggest opportunities to make customers happier for our product team.
5. Suggest opportunities to improve the quality and efficiency of our customer service operation.
Requirements
- Exceptional writing skills (be clear and concise)
- Experience working remotely
- Ideally located in the Albany NY area
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