Remote Benefits Customer Service Representative

By | August 3, 2022

Job Responsibilities : Remote Benefits Customer Service Representative

Salary : $15.30 per hour

Company : Kelly

Location : Remote US

Educational requirements : High School

  • Ready, set, go.* Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Benefits Customer Service Representative at a premier client near Tempe, AZ. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and find out what’s next for you.

Why you should apply to be a Remote Benefits Customer Service Representative:

  • We offer a great schedule without weekends

$17.00 per hour for English Speaking; $17.75 per hour if fluent in Spanish

  • You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time.
  • Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/

What’s a typical day as a Benefits Customer Service Representative? You’ll be:

  • Quickly building rapport and responding to plan participants in a compassionate manner by identifying and exceeding expectations responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message
  • Customizing your customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls
  • Handling confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
  • Maintaining and documenting complete and accurate call and case notes in a professional manner

This Job Might Be An Outstanding Fit If You

  • Have your High School Diploma or GED
  • Experience working in a customer service-related field
  • Have a high level of attention to detail, multi-tasking, and ability to organize work
  • Have experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
  • Type 30 words a minute
  • Love working in a virtual environment, while still being close the company you support (within a 2-hour radius of Tempe, AZ).

Why Kelly®?

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of [benefits](https://www.mykelly.us/us-mykelly/perks/)?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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