Program Associate

By | November 1, 2022

Job Responsibilities : Program Associate

Salary : $42600 per year

Company : Fidelis Care

Location : Remote US

Educational requirements : High School

You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Provide non-medical administrative support to service coordination and case management team. This is a remote position.

Assign new participants to the Service Coordination team following Centene policies and procedures

Maintain appropriate records files and documentation. Distribute emails and faxes to providers

Enter new and modifications to authorizations into systems

Perform tasks necessary to promote participant compliance such as verifying appointments obtaining lab results. Assess and monitor inpatient census.

Screen for eligibility and benefits. Screen members by priority for assessment and refer to appropriate team following established workflows

Coordinate services with community based organizations. Attend marketing and outreach meetings as directed to represent the plan. Produce and mail routine letters and program educational materials

Provide support through inbound and outbound calls. Triage adjust or escalate requests to management


High school diploma or equivalent. Bachelor’s degree preferred. 0-2 years of healthcare experience. General computer knowledge including MS Office Excel Word and Outlook. Familiarity with medical terminology preferred.

Our Comprehensive Benefits Package: Flexible work solutions including remote options hybrid work schedules and dress flexibility Competitive pay Paid time off including holidays Health insurance coverage for you and your dependents 401(k) and stock purchase plans Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other characteristic protected by applicable law.

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