Job Responsibilities : Program Associate
Salary : $42600 per year
Company : Fidelis Care
Location : Remote US
Educational requirements : High School
Position Purpose: Provide non-medical administrative support to service coordination and case management team. This is a remote position.
Assign new participants to the Service Coordination team following Centene policies and procedures
Maintain appropriate records files and documentation. Distribute emails and faxes to providers
Enter new and modifications to authorizations into systems
Perform tasks necessary to promote participant compliance such as verifying appointments obtaining lab results. Assess and monitor inpatient census.
Screen for eligibility and benefits. Screen members by priority for assessment and refer to appropriate team following established workflows
Coordinate services with community based organizations. Attend marketing and outreach meetings as directed to represent the plan. Produce and mail routine letters and program educational materials
Provide support through inbound and outbound calls. Triage adjust or escalate requests to management
High school diploma or equivalent. Bachelor’s degree preferred. 0-2 years of healthcare experience. General computer knowledge including MS Office Excel Word and Outlook. Familiarity with medical terminology preferred.
Our Comprehensive Benefits Package: Flexible work solutions including remote options hybrid work schedules and dress flexibility Competitive pay Paid time off including holidays Health insurance coverage for you and your dependents 401(k) and stock purchase plans Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other characteristic protected by applicable law.