PayPal Remote Jobs for Customer Service Representative Applying Soon

By | April 13, 2022

Job Responsibilities : Customer Service Representative Venmo (remote)

Salary : $14 per hour

Company : PayPal

Location : Remote US

Educational requirements : High School

Job Description:

  • Provide world class customer service
  • Field inbound support calls, live chats, and emails from users about our product offerings
  • Try all avenues to solve a customer’s issue, but if you can’t, explain the why with an empathetic ear
  • Educate our customers on how to use Venmo to send and receive payments
  • Proactively look for ways to improve internal processes
  • Research customer inquiries using the appropriate technology
  • Use problem solving, analytics, and intuitive skills to follow logic and offer good solutions
  • Field inbound support calls, live chats, and emails from users about our product offerings

Requirements:

  • Education: High school diploma or equivalent
  • 2+ years experience in a role that put you in direct contact with consumers via telephone, email, chat and/or face-to-face. Financial services and/or call center experience is a big plus.
  • Some experience working remotely would be advantageous.
  • Team player – we win as a team
  • Enjoys being on the phone interacting with customers
  • Someone who enjoys a fast paced yet fun working environment
  • Must be a self-starter and self-learner
  • An excellent communicator
  • Someone who is routinely the Tech Support hotline for their family and friends
  • Willingness to work hard and have fun doing it!

Click Here : Apply Now