Part Time Remote Work from Home Jobs Online Applied 2022 for Beginners

By | April 13, 2022

Job Responsibilities : Remote Scheduling Specialist-Part Time-Knoxville-Patient Access Center

Salary : $17 per hour

Company : North Knoxville Medical Center

Location : Remote

Educational requirements : High School

Essential Duties and Responsibilities

  • Answer incoming calls for all assigned clinics and operate call center telephony platforms
  • Follows scheduling protocols and guidelines. Utilizes critical thinking to determine which processes to apply to specific situations.
  • Determine calls with urgent needs and complete warm transfer to clinic staff
  • Complete accurate patient scheduling on provider and ancillary schedules for multiple clinics and Medical Groups.
  • Researches patient requests in the medical record and provides information to patient or other entity.
  • Obtain information regarding refills clinical questions referrals services etc. Enter documentation and communication within EMR for non-urgent clinical calls
  • Monitor assigned boxes in EMR for return communication from the clinic
  • Accurately validate and enter patient name DOB and demographics
  • Collects insurance and pre-certification information from callers validates insurance eligibility and correct PCP assignment. Determines appropriate and current referrals are present as indicated
  • Adheres and complies to all policies and procedures
  • Attend educational sessions and department meetings as scheduled
  • Ability to perform all other duties as assigned or requested

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