Overnight Work from Home Jobs | Customer Support Jobs Work at Home 2022

By | April 13, 2022

Job Responsibilities : Customer Support Specialist – Night Shift

Salary : $13 per hour

Company : SWORD Health

Location : Remote

Responsibilities

    • Have a positive empathetic and professional attitude toward our customers at all times;
    • Respond promptly to customer inquiries;
    • Knowing our product so you can provide support in all its components;
    • Manage customers requests from beginning to end;
    • Process orders forms and requests;
    • Communicate and coordinate with the customer support team and other teams as necessary;
    • Identify and assess customers’ needs to achieve satisfaction and provide professional customer support.

Skills and Experience:

    • Proven working experience in providing customer support;
    • Knowledgeable and experienced in service desk solutions;
    • Able to work under pressure in a fast-paced environment;
    • Able to work across all levels within an organization with a collaborative approach;
    • Proficiency in English.

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